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Summit Highlights
Summit Highlights

Retail is the most diverse and dynamic industry handling widest range of products from equally large numbers of suppliers and, naturally, the highest number of customers. To succeed in the digital business era, retailers have to stretch their boundaries. This requires rethinking their business model, deciding how to transform into digital businesses and making the right technology investments to become digital leaders.

Carrying the theme of “Winning in an Era of Unprecedented Disruption’, this executive summit is tailored for 150+ Senior Business, Technology and eCommerce professionals. Our expert speakers will discuss how technologies can help to drive growth and competitive advantages and share with us their opinions/insights on these key business opportunities and challenges on the big changes occurring in retail that are reshaping the old rules for customer-centric merchandising, flexible fulfillment, loyalty, CRM, social media selling, personalization, omni-channel marketing and promotions, and the proliferation of new competitive concepts.


21 May 2019 (Tuesday)

CORDIS Hong Kong

08:15 - 08:30
Registration for Executive Breakfast Roundtables (By Invitation Only)
08:30 - 09:30
Executive Breakfast Roundtables (By Invitation Only) 
  Presentation Topic: Getting Your Retail Business Digital-Ready 
  Speaker: Hugh Ujhazy, Vice President, Telecom and IoT, IDC Asia/Pacific
09:30 - 10:00
Opening Keynote: 
PwC's Global Consumer Insights Survey 2019: It's Time for a Consumer-centred Metric -
Introducing 'ROX' 
  Michael Cheng
  Asia Pacific & Hong Kong/China Consumer Markets Leader
  PwC Hong Kong
10:00 - 10:30
Keynote 1: Investing in Digital Commerce Search to Solve Tomorrow’s Problems  
  Tat Wee Kan
  Field Success Officer, APJ & Global Emerging Markets
10:30 - 11:00
Keynote 2: Understanding the Mindset of Our Tech Savy Youth That’s Driving e-Commerce Disruption and Growth
  Malou T. Caluza
  Chief Executive Officer 
11:00 - 11:20
Networking Coffee Break and Showcase Tour
11:20 - 11:50
Keynote 3: Future of Retail, Converging Offline and Online  
  Lee Field
  Associate Director, Global Presales 
  Verizon, Asia Pacific
11:50 - 12:50
Panel Discussion: Determining Your Wish List for Partnering with New Technologies
  Panel Chair
  Adam Stuckert, Partner, CIO Advisory, Hong Kong, KPMG in China 
  Executive Panelists
  Brian Chan, Information Technology Director, Jebsen Group
  Andrew Massey, Director of Digital Transformation & Innovation, Lane Crawford
  Michael Lee, VP & Head of Information Technology & Transformation, Shiseido Hong Kong Ltd.
  Shah Irani, Group IT Director, The Dairy Farm Group
  Steven Yau, CIO APAC, The Estée Lauder Companies Inc.
  Akina Ho, Head of Digital Transformation & Innovation, The Great Eagle Company, Limited
  Lee Field, Associate Director, Global Presales, Verizon, Asia Pacific
12:50 - 14:15
Networking Luncheon Roundtables (By Invitation Only) 
  Presentation Topic: Connecting the Dots – From Identity Management to Customer Loyalty 
  Speaker: Unmesh Deshmukh, Regional Vice President – Cloud Security & Identity, APJ, Akamai
14:15 - 15:00
C-Suite Dialogues: The New Retail Challenge
  Panel Chair
  Benson Ng, Partner - Greater China Digital Advisory, HK & Macau Performance Improvement, EY 
  Executive Panelists
  Ravel Lai, Chief Digital Officer, Dah Chong Hong Holdings
  Michelle Leung, CEO, Fung Omni Services
  Lui Tong, COO China cum Business Development Director, Strawberrynet
  Carson McKelvey, Chief Executive Officer , Tofugear Limited 
15:00 - 15:30
Keynote 4: Flattery or Fallacy? The Unromantic Truth about Counterfeiting
  Carson McKelvey
  Chief Executive Officer 
  Tofugear Limited 
15:30 - 15:45
Networking Coffee Break and Showcase Tour
15:45 - 16:15
Closing Keynote: E-Commerce and Data Protection: New Best Practices Since GDPR
  Peter Bullock
  King & Wood Mallesons 
End of Summit

*This agenda is subject to change without prior notice.

09:00 - 09:30
Registration and Showcase Visit
Diamond Sponsors
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Networking Luncheon Sponsor
Executive Breakfast Sponsor
Showcase Sponsors
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Media Partners & Supporting Organizations
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Event Details

Date: 21 May 2019 (Tuesday) 

Time: 09:00 – 16:15

Venue: Grand Ballroom, Level 7, CORDIS Hong Kong at Langham Place

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Feel free to contact us for more information:
+852 3563 5864

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