Topic: Embracing Innovation: Preparing For The Customer of The Future

​

Retail is the most diverse and dynamic industry handling widest range of products from equally large numbers of suppliers and, naturally, the highest number of customers. To succeed in the digital business era, retailers have to stretch their boundaries. This requires rethinking their business model, deciding how to transform into digital businesses and making the right technology investments to become digital leaders. In this Panel, leading retailers will share their first-hand experience in embracing Innovations and Technologies to prepare for the Customer of the Future.

 

• Prototyping: How do Retail CIOs short list different Technology and Innovation Initiatives?

• How will latest technologies like IoT, Machine Learning and AI Shape The Future of Retail?

• Turning Big Data into Smart Data: Enhancing The Omnichannel Retail Experience

• From “IT driven business development” to “Business driven IT development”

• Creating an Innovation Culture

• A Look Ahead: Trends shaping the Future of Retail