• Facebook Social Icon
  • Flickr Social Icon
  • LinkedIn Social Icon
  • YouTube Social  Icon
  • Twitter Social Icon
 
 
 
Summit Highlights

Retail is the most diverse and dynamic industry handling widest range of products from equally large numbers of suppliers and, naturally, the highest number of customers. To succeed in the digital business era, retailers have to stretch their boundaries. This requires rethinking their business model, deciding how to transform into digital businesses and making the right technology investments to become digital leaders.

Carrying the theme of “Embracing Innovation: Preparing For The Customer Of The Future’’, this executive summit is tailored for 150+ Senior Business, Technology and eCommerce professionals. Our expert speakers will discuss how technologies can help to drive growth and competitive advantages and share with us their opinions/insights on these key business opportunities and challenges on the big changes occurring in retail that are reshaping the old rules for customer-centric merchandising, flexible fulfillment, loyalty, CRM, social media selling, personalization, omni-channel marketing and promotions, and the proliferation of new competitive concepts.

Agenda

8 June 2018 (Friday)

CORDIS Hong Kong at Langham Place

08:15 - 09:00                      Registration and Showcase Visit

08:30 - 09:30                      Executive Breakfast Roundtables (By Invitation Only) 

                                                 Presentation: Entering The Post-Digital World: Adding Magic to The Customer Experience

Lee Field

Associate Director, Global Presales

Verizon, Asia Pacific

09:00 - 09:30                     Opening Keynote: New Retail Separating PR from ROI

Tom Birtwhistle 

Director, Digital Strategy Lead 

PwC Hong Kong and China 

09:30 - 09:55                      Keynote 1: The Retail Experiences of Tomorrow and The Transformational Role of Customer                                                            Experience   

Jason Hatch

Senior Director Product Management, Asia Pacific & Japan 

Akamai Technologies, Inc. 

09:55 - 10:20                      Keynote 2: The Shift in Digital Transformation to Support the Future of Retail  

Rock Carter

Marketing Director, Industry Solutions - Retail 

AT&T Global Business  

10:20 - 10:45                       Keynote 3: The Enterprise Immune System: Using Machine Learning for Next-Generation Cyber                                                     Defense   

Cat So

Country Manager for Hong Kong and Macau

Darktrace

10:45 - 11:10                       Keynote 4: The Post-Digital Future of Retail

Lee Field

Associate Director, Global Presales

Verizon, Asia Pacific  

11:10 - 11:25                        Morning Networking Coffee Break and Showcase Tour  

11:25 - 12:00                       Retail Executive Dialogue:
                                          M
odernizing a Traditional Retail Business: The Digital Business Transformation Journey of Wing On

Gareth C. Bridges, Director, Digital Business, Equinix Asia-Pacific

Kendrick Kwok, Assistant General Manager, The Wing On Company Limited

12:20 - 13:00                      Panel Discussion One: Embracing Innovation: Preparing For The Customer of The Future

Panel Chair: 

Lee Field,  Associate Director, Global Presales, Verizon, Asia Pacific

Executive Panelists:

Michelle Leung, Senior Vice President, Fung Omni Services

Brian Chan, Group Head of Information Technology, Jebsen & Co. Ltd

Michael Tse, IT Director, MCM Worldwide

Kelvin So, General Manager - Information Technology, Swire Resources Ltd

13:00 - 14:15                         Networking Luncheon Roundtables (By Invitation Only) 

Presentation: Connecting the Changing Retail Sector & Securing the Experience 

Matthew Kuan

Director of Solutions Marketing

Fortinet, South East Asia and Hong Kong

14:15 - 15:00                         Panel Discussion Two: 

                                             The Future of Retail Customer Experience: Marrying The Online And Offline Experience 

Panel Chair: 

Giuliana Auinger, Director, Global Strategy Group, KPMG in China  

Executive Panelists:

Rasheed Shroff, Vice President, FOSSIL Brand Asia Pacific

Tracy Fitzpatrick, CEO, Indigo Living

Carson McKelvey, Chief Experience Officer, Tofugear

15:00 - 15:25                        Keynote 6: Tapping High Potential Growth by Robotics and Analytics
                                                  
Ravel Lai 

Regional IT & Digital Director

Jardine Restaurant Group HK

15:25 - 15:50                        Keynote 7: Digital Trends Shaping the Future of Retail for 2018 and Beyond

Jonathan Cummings

Chairman HK and Group Business Director

​FITCH Hong Kong

15:50 - 16:00                       Afternoon Networking Coffee Break and Showcase Tour  

16:00 - 16:25                       Closing Keynote: The State of Digital in Retail                                               

Carson McKelvey

Chief Experience Officer  

Tofugear  

16:25                                   Closing Remarks 

*This agenda is subject to change without prior notice.

12:00 - 12:20                      Keynote 5: Ensure Your E-Commerce User Experience Is Satisfied

John Chen

Regional Director of Hong Kong, Macau & Taiwan

Dynatrace 

Speakers

Keynote Speakers

Jonathan Cummings

Chairman HK and

Group Business Director

FITCH Hong Kong

Ravel Lai

Regional IT & Digital Director

Jardine Restaurant Group HK

Tom Birtwhistle

Director, Digital Strategy Lead

PwC Hong Kong and China

Carson McKelvey

Chief Experience Officer

Tofugear

Panel Chair

Giuliana Auinger

Director, Global Strategy Group

KPMG in China

Guest Speakers

Rasheed Shroff

Vice President

FOSSIL Brand Asia Pacific

Brian Chan

Group Head of Information Technology

Jebsen & Co. Ltd

Kendrick Kwok

Assistant General Manager,

Business Technology Division

The Wing On Company Limited

Michelle Leung

Senior Vice President

Fung Omni Services

Michael Tse

IT Director

MCM Worldwide

Carson McKelvey

Chief Experience Officer

Tofugear

Tracy Fitzpatrick

CEO

Indigo Living

Kelvin So

General Manager -

Information Technology

Swire Resources Ltd

Technology Leaders 

Jason Hatch

Senior Director Product Management, Asia Pacific & Japan

Akamai Technologies, Inc.

John Chen

Regional Director of

Hong Kong, Macau & Taiwan

Dynatrace

Rock Carter

Marketing Director, 

Industry Solutions - Retail

AT&T Global Business

Gareth C. Bridges

Director, Digital Business

Equinix Asia-Pacific

Cat So

Country Manager for

Hong Kong and Macau

Darktrace

Matthew Kuan

Director of Solutions Marketing

Fortinet,

South East Asia and Hong Kong

Lee Field

Associate Director,

Global Presales

Verizon, Asia Pacific

 
Sponsors
Diamond Sponsors
Showcase Sponsor
 Luncheon Sponsor
Media Partners & Supporting Organizations
 

Date: 8 June2018 (Friday) 

Time: 08:15 – 16:25

Venue: Grand Ballroom, Level 7, CORDIS Hong Kong at Langham Place

© 2018 Market Intelligence Group Limited All rights reserved