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Summit Highlights

Retail is the most diverse and dynamic industry handling widest range of products from equally large numbers of suppliers and, naturally, the highest number of customers. To succeed in the digital business era, retailers have to stretch their boundaries. This requires rethinking their business model, deciding how to transform into digital businesses and making the right technology investments to become digital leaders.

Carrying the theme of “Embracing Innovation: Preparing For The Customer Of The Future’’, this executive summit is tailored for 150+ Senior Business, Technology and eCommerce professionals. Our expert speakers will discuss how technologies can help to drive growth and competitive advantages and share with us their opinions/insights on these key business opportunities and challenges on the big changes occurring in retail that are reshaping the old rules for customer-centric merchandising, flexible fulfillment, loyalty, CRM, social media selling, personalization, omni-channel marketing and promotions, and the proliferation of new competitive concepts.


8 June 2018 (Friday)

CORDIS Hong Kong at Langham Place


Keynote Speakers

Jonathan Cummings

Chairman HK and

Group Business Director

FITCH Hong Kong

Ravel Lai

Regional IT & Digital Director

Jardine Restaurant Group HK

Tom Birtwhistle

Director, Digital Strategy Lead

PwC Hong Kong and China

Carson McKelvey

Chief Experience Officer


Panel Chair

Giuliana Auinger

Director, Global Strategy Group

KPMG in China

Guest Speakers

Rasheed Shroff

Vice President

FOSSIL Brand Asia Pacific

Brian Chan

Group Head of Information Technology

Jebsen & Co. Ltd

Kendrick Kwok

Assistant General Manager,

Business Technology Division

The Wing On Company Limited

Michelle Leung

Senior Vice President

Fung Omni Services

Michael Tse

IT Director

MCM Worldwide

Carson McKelvey

Chief Experience Officer


Tracy Fitzpatrick


Indigo Living

Kelvin So

General Manager -

Information Technology

Swire Resources Ltd

Technology Leaders 

Jason Hatch

Senior Director Product Management, Asia Pacific & Japan

Akamai Technologies, Inc.

John Chen

Regional Director of

Hong Kong, Macau & Taiwan


Rock Carter

Marketing Director, 

Industry Solutions - Retail

AT&T Global Business

Gareth C. Bridges

Director, Digital Business

Equinix Asia-Pacific

Cat So

Country Manager for

Hong Kong and Macau


Matthew Kuan

Director of Solutions Marketing


South East Asia and Hong Kong

Lee Field

Associate Director,

Global Presales

Verizon, Asia Pacific

Diamond Sponsors
Showcase Sponsor
 Luncheon Sponsor
Media Partners & Supporting Organizations

Date: 8 June2018 (Friday) 

Time: 08:15 – 16:25

Venue: Grand Ballroom, Level 7, CORDIS Hong Kong at Langham Place

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