Summit Highlights
The pandemic has accelerated the shift towards a more digital retail sector and triggered changes in online shopping behaviors that are likely to have lasting effects; the retailers that survive and prosper will be those that react quickest and understand the changing nature of the risks they face and the changing profile of the consumer. Carrying the theme of “Surviving And Thriving In Digital Darwinism", this executive summit is tailored for 150+ Senior Business, Technology and eCommerce professionals. Our expert speakers will discuss how retail can leverage technologies to drive growth and competitive advantages in the New Normal, meeting customer experience expectation of Post-pandemic Shopper.
Agenda
Thursday, 8th July 2021 | 08:45 - 13:00
08:45 - 09:15
Virtual Environment Opens with Game & Live Chat at Booth
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09:15 - 09:25
Welcome Remarks
Anson Bailey, Head of Consumer Markets, KPMG
09:25 - 10:15
Panel Discussion One: Adapting to the Next Normal in Retail: The Customer Experience Imperative
Panel Chair: Anson Bailey, Head of Consumer Markets, KPMG
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Executive Panelists:
Aaron Lee, CIO, Blue Hong Kong
James Bacon, Head of Marketing, Hong Kong, Macao and Taiwan, BMW Group
Angel Grant, Vice President, Product and Market Strategy, F5 Security
Ravel Lai, General Manager of Business Technology, Hysan Development Co. Limited
Annie Ma, Head of Retail Transformation and Client Experience, Standard Chartered Bank
10:15 - 10:40
Keynote 1: Artificial Intelligence In Retail - Using Data To Personalize Customer Experiences For E-Commerce and Live Streaming Business
Avant Leung, Business Development Manager, Retail, AWS
10:40 - 11:05
Keynote 2: Accelerate Your Retail Business Growth Through Digital Transformation In The Post-Pandemic Era
Andrew Ling, Director of Value Advisory, SAP Hong Kong
11:05 - 11:30
Keynote 3: 10 Trends of China Retail
Jonathan Cheng, Partner, Head of Greater China Retail Practice, Bain & Company
11:30 - 11:45
Break and Showcases Visit
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11:45 - 12:05
Keynote 4: Next Gen Retail Tech Showcase: AI for Smart Retail for 2022 and Beyond
Patrick Tu, CEO & Co-founder, Dayta.ai
12:05 - 12:50
Panel Discussion Two: Embracing Technology to Increase Sales – How To Make The Most of All The Digital Channels Available?
Panel Chair: Benson Ng, Hong Kong Business Consulting Leader, Ernst & Young Advisory Services Limited
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Executive Panelists:
Gabriel Kung, Chief Commercial Officer, Bowtie
Lui Tong, Vice President, Hong Kong Federation of eCommerce
Shrikant Shenoy, Senior Vice President, Innovation, Digital Transformation and Strategy, Langham Hospitality Group
12:50
End of Summit
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Speakers
Keynote Speaker
Jonathan Cheng
Partner, Head of Greater China Retail Practice
Bain & Company
Panel Chairs
Anson Bailey
Head of Consumer Markets
KPMG
Executive Panelists
Aaron Lee
CIO
Blue Hong Kong
Technology Leaders
Sponsors
Executive Panel Sponsor
Diamond Sponsors
Supporting Sponsor
Media Partners & Supporting Organizations
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The 5th Retail Innovation & eCommerce Virtual Summit 2021
Date: 8th July, 2021 (Thursday)
Time: 08:45 - 13:00
Sponsorship Opportunity
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