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Part I - Keynote 5

e-Commerce Cybersecurity: Build Customer Trust with Strong Security & Privacy Controls


In the early days of the pandemic, many companies quickly launched e-commerce stores for the first time.  Others expanded their offerings, such as online ordering with self pick-up at physical stores.  Within only a few months, the pandemic accelerated the shift to e-commerce store by 5 years.  Your company's success depends on maintaining customers' trust by protecting their data and keeping them coming back.  This points to the need for increased e-commerce cybersecurity and revisit your cybersecurity efforts to make sure the processes and technology you put in place really work.  Join this session to understand how IBM Security can help protect your customer data to build trust with strong security and privacy controls.

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Jason Keenaghan

Zero Trust Strategy Leader, Security

IBM Worldwide

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Monica Dubeau

Privacy Program Director, Security

IBM Worldwide

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