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Part I - Keynote 6 
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Connie Leung 

Regional Business Lead - Asia

Worldwide Financial Services

Microsoft

Technology – Enabling Platform Modernisation, Operations Optimisation and Delivering Better Outcomes for Customers

Seismic shifts continue to ripple across the Financial Services Industry, requiring providers to double down on tech-driven transformation efforts to remain relevant and competitive. In this session, get inspired on how banks and insurance companies are adopting technology such as AI, Data and cloud to enhance customer experience through personalization, optimize operations and platform modernization

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